Insurance & Billing

Our Financial Policy

At Northwest Urology, we are committed to delivering high-quality, personalized care at a fair and affordable cost. Our financial policies are designed to ensure transparency and eliminate surprises—providing you with a clear understanding of your financial responsibilities, including co-pays, co-insurance, deductibles, and any outstanding balances not covered by insurance or for self-pay patients.

For estimates provided it may not include physician, outside lab/pathology, anesthesiologist, radiologist, or other specialist professional fees.
Any estimate provided does not guarantee your health insurance plan coverage, benefits, service authorization, or payments.
At the time of your visit, we will collect an estimated payment based on the reason for your appointment.

Please note that this is only an estimate. Your final bill may vary depending on factors such as:

Any changes in the services provided,
Your medical condition and final diagnosis,
Complications that may arise during treatment,
The benefits available under your health insurance plan at the time of service, and
The eligibility and coverage determined by your insurance carrier.
You will be responsible for any remaining balance not collected at the time of service. You will receive a bill for any additional amount not collected at the time of service.

For a copy of the complete “Financial Policies” form you will sign on your first visit, click here.

Insurance Billing

You can view a list of commonly accepted insurances on this page. As a courtesy, we are happy to bill any insurance plan with which we are contracted. Please remember to bring your insurance card to your office visit so we can make a copy for our records.

If you have insurance and expect your carrier to cover some or all of your medical services, please note that your insurance contract is an agreement between you and your insurance provider. While we will assist with billing, you are ultimately responsible for all charges incurred, regardless of insurance coverage.

It’s a common misconception that medical insurance will automatically cover all services. However, coverage and reimbursement depend on your specific insurance plan and the policies of your insurance provider. Not all services we provide are covered by every plan; those services that the insurance determined to not be covered will be your responsibility. In order for us to submit claims on your behalf, we must have complete and accurate insurance information on file.

Co-payments, Co-insurance, and Deductibles

We require insurance co-payments, co-insurance, and deductibles to be paid at the time of service. We will bill you for any remaining balance that your insurance does not pay and that is required by your insurance.

Self-Pay

If you do not have insurance and are paying out-of-pocket, we offer a 20% discount on office visits and select in-office procedures. Payment is required at the time of service. If any additional charges apply, you will receive a bill for the remaining balance.

Payment Methods

For payment, we accept checks, credit cards, HSA cards, FSA cards and cashier’s check or money order. We do not accept cash in the office.

For most services we do offer a Card on File option, for any deductible or coinsurance amount, if applicable, at the time of service. The remaining balance will be billed to your credit or debit card once your claim is processed by your insurance. The card on file option can’t be used for the following services: circumcision, urolift, rezum, injections, space oar, vasectomy, vasectomy reversal, infertility, co-pay, or any self-pay appointments.

Billing Questions?

At Northwest Urology, we do understand that sometimes the financial side of your treatment can be confusing or stressful.

Please call our billing office at (971) 244-0798 with any questions we haven’t answered here. We’ll try to address your concerns as best we can so you can focus on your health.

Insurance Plans

Below are some of the major insurances or networks that we accept. If you do not find your insurance plan on this list, please contact your insurance company. See below for information regarding insurance billing, co-payments, and your financial responsibility.

Aetna Commercial and Medicare Advantage
Atrio Medicare Advantage
Care Oregon Medicare Advantage
Cigna Commercial and Medicare Advantage
Devoted Medicare Advantage
HealthNet Commercial and Medicare Advantage
Humana Commercial PPO and Medicare Advantage
Original Medicare
Medicare Supplement plans
Moda Health (Connexus and Synergy Network)
Pacific Source Commercial and Medicare Advantage
Providence Commercial and Medicare Advantage
Regence/Blue Cross Blue Shield Commercial and Medicare Advantage
Tricare
United Healthcare Commercial and Medicare Advantage
Veterans Community Care Network

Affiliated Networks

Oregon Health Plan/Medicaid

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