No Surprise Billing & Good Faith Estimate
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No Surprise Billing & Good Faith Estimate

Billing Disclaimer* NW Urology strives to provide accurate billing information; however, all fees, insurance coverage, and payment policies are subject to change at any time without notice.

If you don’t have health insurance, or you plan to pay for health care bills yourself, generally, health care providers and facilities must give you an estimate of expected charges when you schedule an appointment for a health care item or service, or if you ask for an estimate. This is called a “good faith estimate.”

A good faith estimate isn’t a bill

The good faith estimate shows the list of expected charges for items or services from your provider or facility. Because the good faith estimate is based on information known at the time your provider or facility creates the estimate, it won’t include any unknown or unexpected costs that may be added during your treatment. Generally, the good faith estimate must include expected charges for:

  • The primary item or service.
  • Any other items or services you’re reasonably expected to get as part of the primary item or service for that period of care. The estimate might not include every item or service you get from another provider or facility, even if some items or services may seem connected to the same service. For example, if you’re getting surgery, the good faith estimate could include the cost of the surgery, anesthesia, any lab services, or tests. In some cases, items or services related to the surgery that are scheduled separately, like certain pre-surgery appointments or diagnostic test in the weeks after the surgery, might not be included in the good faith estimate. You’ll get a separate good faith estimate when you schedule those items or services with the provider or facility, or if you ask for it.

Your right to a good faith estimate

You have the right to receive a Good Faith Estimate when scheduling care:
    • For services scheduled for 3–9 business days in advance, a Good Faith Estimate must be provided no later than 1 business day after scheduling.
    • For services scheduled for 10 or more business days in advance (or upon request), a Good Faith Estimate must be provided no later than 3 business days after scheduling.
    • For services scheduled for less than 3 days in advance: No written GFE is required by the regulation.
Your estimate will include a list of expected services and relevant details, such as billing codes.

Estimates are provided in a format that works for you (paper or electronic), and alternative formats—such as large print or audio—are available upon request. We can also review the estimate with you by phone or in person.

Keep Your Estimate

Save your Good Faith Estimate to compare your final bill. If your bill is $400 or more above the estimate, you may have the right to dispute the charges.

If you believe you’ve been wrongly billed, you may file a complaint with:

Northwest Urology, LLC
Phone: 503-297-1078

Oregon Division of Financial Regulations
Website: dfr.oregon.gov/insure/Pages/index.aspx Email: [email protected] Phone: 1-888-877-4894
Washington State Office of the Insurance Commissioner
Website: www.insurance.wa.gov
Phone: 1-800-562-6900

Visit the following websites for more information about your rights under federal law.
www.cms.gov/nosurprises
www.cms.gov/medical-bill-rights/know-your-rights/no-insurance

Visit the Office of the Insurance Commissioner Balance Billing Protection Act website for more information about your rights under Washington state law.
www.insurance.wa.gov/about-us/current-initiatives/protections-surprise-medical-billing

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