What an insurance company pays depends on their policies and the coverage purchased by the patient. It is the patient’s responsibility to review their coverage and plan exclusions with their insurance carrier prior to their appointment. Patients will be responsible to pay for their deductible, copay, coinsurance, or any denied services. If we are unable to verify your insurance, you will receive a statement for any charges accrued during that visit. In order for us to bill an insurance company, the patient must provide us with complete and current insurance information. However, regardless of coverage, the patient is still responsible for the balance of charges incurred. Not all services we provide are covered by every plan; those services that the insurance determined to not be covered will be your responsibility, i.e.: sexual dysfunction, infertility, circumcision, genetic testing.

Additional information for our pediatric patients, all current insurances must be provided, and the appropriate primary policy must be indicated. The primary policy is assigned by the parent’s date of birth unless there is a divorce decree. The responsible party for any supplemental payment must also be designated, as well as their current mailing address. 

For most services we do offer a Card on File option, for any deductible or coinsurance amount, if applicable, at the time of service. The remaining balance will be billed to your Visa, Discover, American Express, or MasterCard once your claim is processed by your insurance. The card on file option can’t be used for the following services: circumcision, urolift, rezum, injections, space oar, vasectomy, vasectomy reversal, infertility, co-pays, or any self-pay appointments.